Title of Exam: 646-096 CRM Express for Account Managers Exam
Who is the vendor for 646-096? CISCO When completing 646-096 you would have earned credit towards : Nothing. 646-096 Exam Description The CRM Express for Account Managers exam is not required to achieve any Cisco certification. What are the fields covered by 646-096? The 646-096 CRM Express for Account Managers examination covers three broad areas which are discussed in detail below: Exam area 1 . Identify customer environments where Microsoft CRM is an appropriate solution Describe the types of businesses where a CallManager Express/CRM solution can be successfully installed Describe customer business needs that can be met with a CRM solution Determine the CRM feature that applies to the customer business environment (Sales, customer service, Professional services) Evaluate the customers currently installed network systems to determine if CRM can be successfully integrated Exam area 2 . Describe the benefits of the Cisco CallManager Express integration with Microsoft CRM Describe the benefits of Microsoft CRM to the customer's business Explain the features provided by the Cisco middleware Describe the benefits of the combined CCME/CRM solution Describe the competitive advantages of a Cisco/Microsoft solution over other available productsCisco 646-096 Certification - Sponsored by Real-Exams - 646-096Exam area 3 . Qualify the customer to determine if the Cisco/Microsoft solution is a good fit Estimate the equipment, software and support required to provide a Cisco/Microsoft solution that meets the customer requirements Determine the customer's level of commitment to installing a CRM/CCME solution Describe the Cisco financing tools available Explain the process of installing and configuring the Cisco middleware Determine the method to engage a Microsoft CRM reseller Determine long term maintenance and support requirements Difficulty rating : this examination rates 4 on a scale of 1 - 5 difficulty rating. How long do I have to complete 646-096? 60 minutes How many questions will I be required to answer? 45 - 55 questions How much will 646-096 cost? 120 USD - Contact the Examination Test Centre directly for information regarding course availability, registration information and cost. Remember that costs may vary from vendor to vendor and from examination to examination. 646-096 Study Tips: Testking has several products that include excellent materials that will aid in preparation for this exam. Their materials include detailed 646-096 study notes and guides, questions and answers with detailed explanations, even practice tests, which were compiled by experts in their respective field. For this examination you can check 646-096 Test King and the 646-096 practice test. Cisco 646-096 Certification - Sponsored by Real-Exams - 646-096
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